Sami Safhi

Team Leader | Product Owner | Senior Cloud Specialist
📍 Riyadh, Saudi Arabia 📧 i@ssafhi.sa 📱 +966570232377 🌐 LinkedIn Profile

Professional Summary

Dynamic IT Leader, Product Owner, and Senior Cloud Specialist managing enterprise-grade infrastructure and complex technology stacks. Proven expertise in bridging technical execution with strategic leadership to drive cloud transformations, enforce strict NCA compliances, and orchestrate highly available virtual environments. Adept at managing extensive enterprise tooling ecosystems, securing perimeter defenses, and driving innovation through both enterprise deployments and advanced homelab R&D.

Core Competencies

Infrastructure & Storage

  • Nutanix, VMware & Proxmox PVE
  • NetApp, Dell & Synology Storage
  • Rubrik & BorgBackup DR
  • Docker & Containerization

Enterprise IT & Management

  • ManageEngine ServiceDesk Plus
  • AD360 & ADAudit Plus
  • Endpoint Central Security Edition
  • MDM Plus & PAM 360

Security & Edge Services

  • FortiWeb WAF & Bunkerweb WAF
  • FortiMail & Proxmox PMG
  • NCA Compliance Integration
  • DNS, NTP, Syslog & SSL

Core Systems & Collaboration

  • Linux Server Administration
  • Web Servers & OpenSource Mirror
  • Zimbra & Mailcow Email Systems
  • Nextcloud & Windows Share

Professional Experience

Team Leader & Product Owner / Senior Cloud Specialist KACST - Internet Service Unit (ISU) / Maeen Network
Riyadh, Saudi Arabia
  • Lead technical teams and act as Product Owner, directing the strategic roadmap and deployment of cloud infrastructure and enterprise IT services.
  • Architect and maintain robust enterprise virtualization environments utilizing Nutanix and VMware, alongside highly available storage solutions via NetApp.
  • Administer a comprehensive ManageEngine ecosystem, overseeing ServiceDesk Plus, AD360, ADAudit Plus, MDM Plus, Endpoint Central Security Edition, and PAM 360 to streamline ITSM and endpoint security.
  • Enforce stringent security protocols aligned with NCA compliances, managing edge defenses including FortiWeb WAF, Fortimail, and comprehensive SSL management.
  • Oversee critical network infrastructure and collaboration tools, managing Linux Servers, DNS, NTP, Syslog, Web Servers, OpenSource Mirrors, Windows Share, Zimbra, and Nextcloud.
  • Implement and maintain rock-solid disaster recovery and backup architectures utilizing Rubrik enterprise capabilities.
Advanced Infrastructure R&D Homelab Environment
Continuous Innovation
  • Design, deploy, and administer a self-hosted enterprise-grade homelab utilizing Dell and Synology hardware.
  • Orchestrate a comprehensive virtualization stack utilizing Proxmox PVE and Proxmox PMG for advanced mail gateway filtering.
  • Secure exposed services utilizing Bunkerweb WAF and implement resilient off-site backup strategies utilizing Borg Backup.
  • Deploy and maintain containerized applications using Docker, including a fully functional self-hosted Mailcow email infrastructure.